Optifast Journal Promotion



Schedule to Conditions of Entry


Promotion Name


OPTIFAST “Share your OPTIFAST journey and receive a limited edition OPTIFAST Gratitude Journal” (“The Promotion”)





The Promoter is Nestlé New Zealand Limited of 12-16 Nicholls Lane, Parnell, Auckland and Nestlé Australia Ltd. ABN 77 000 011 316 of 1 Homebush Bay Drive, Rhodes NSW 2138.






Promotional Period


The Promotion starts at 12.01am AEST on 1 August 2022 and closes at 11.59pm AEST on 31 October 2022. Claims must be received by 11.59pm AEST on 31 October 2022


Claim Restrictions


Subject to clause 3 of the Conditions of Entry, entry is open to residents of Australia or New Zealand who are aged 18 years or over (“Eligible Claimant”). 

Claim Method



To enter, Eligible Claimants must during the Promotional Period:

Go to https://www.optifast.com.au/submit-your-story and follow the prompts to Share your OPTIFAST journey offer page;

Complete the registration form including (but not limited to) their first name, last name and email address;

Share their OPTIFAST journey with us for an opportunity to be featured on the OPTIFAST website, social media pages and email updates. Claims are only valid if all the conditions below are fulfilled

All the fields on the form are completed including submission of photo(s);

The OPTIFAST story submitted by Eligible Claimants need to be genuine and true

The OPTIFAST story submitted by Eligible Claimants is at least 250 words, contains at least 1 photo of themselves and one of the below topics:

Eligible Claimants should share something that they have learnt along their own weight loss journey that might be useful to others e.g. tips to stay motivated, how they overcome challenges, positive experiences

We encourage Eligible Claimants to share photos e.g. recipes, photos of themselves, activities they love to do while on the OPTIFAST Program.

Eligible Claimants may choose to share the amount of weight loss and how long it took them to achieve.

We encourage Eligible Claimants to share the things that they can do now that they may not have been able to do before starting their journey.


See the entry website for tips on how to put together an OPTIFAST journey story.


Click on “submit” to finalise their claim. Claims must be received by the Promoter before the close of the Promotional Period.


The Promoter will provide a Gift in accordance with Delivery of Gift details below.


Maximum claims permitted



One (1) claim per Eligible Claimant.


Gift Allocation

There are up to 150 gifts available to be claimed during the Promotional Period.






No. Available






OPTIFAST Limited Edition Gratitude Journal





$7.40AUD each



Value of Gift Pool


Up to $1,110AUD


Conditions of Gift


As per conditions of entry. The gift is not transferable and is not redeemable for cash.


Notification of successful claim

Each claimant will be notified via email to the email address nominated when completing the online claim form to advise if their claim is valid or invalid within 10 business days of receipt.

If a claim is deemed invalid and the Promoter requires any further information in order to determine the outcome of a claim, the Promoter may inform the claimant by email (“Notification Email”).

The claimant will then have seven (7) business days from the date of the Notification Email to provide the requested information to the Promoter, unless expressly stated otherwise in the notification email.

The Promoter reserves the right to deem any claim submitted invalid if an Eligible Claimant fails to provide the required information within the time specified.


Delivery of gift

The Promoter will endeavour to provide each claimant with their gift within 28 days. If delivery of the gift is delayed for reasons beyond the control of the Promoter the Promoter will advise the claimant of the delay via email. 


Additional Conditions



Conditions of Claim
1.    These Conditions of Claim are to be read in conjunction with the Schedule to Conditions of Claim. To the extent that there is any inconsistency between the Conditions of Claim and the Schedule to Conditions of Claim, the Schedule prevails.

2.    Information on how to submit a claim form part of these terms & conditions. Any claim not complying with these Conditions of Claim and Schedule to Schedule to Conditions of Claim is invalid.

3.    Standard claim restriction: Employees, agents, successors, and assignees of Promoter, its advertising agencies and promotional companies involved in this Promotion, as well as family and household members of same, shall be ineligible to participate in the Promotion and shall be ineligible for any redemption covered herein.

4.    Promotional Period: The Promotion will take place during the Promotional Period. Any claim that occurs outside this period is invalid.

5.    Receipt of electronic claims: Claims are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by a claimant or occurring during transmission.

6.    Verification Requirements: The Promoter may require the claimant to provide proof of identity, age, and residency. Where the Promotion requires the purchase of a product(s), the Promoter reserves the absolute discretion to require any claimant to verify every claim they made during the Promotion period in order to claim a reward. If a claim cannot be verified to the Promoter’s satisfaction, the claim will be invalid.

7.    Standard Reward Restriction: All rewards unless stated to the contrary are not transferable & cannot be converted to cash.

8.    Reward Value: Reward value is correct at time of printing but no responsibility is accepted for any variation in the value of any award. 

9.    Reward Delivery: Rewards will only be delivered in Australia or New Zealand and each claimant should allow 28 days from receiving your validated confirmation email for delivery of their reward. 

10.    Consumer Law: The claimant should look to the manufacturer of products and provider of services for all warranties. These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010 [AU] or Consumer Guarantees Act 1993 [NZ]) where to do so would contravene that statute or cause any part of these terms and conditions to be void.

11.    Tampering: The Promoter reserves the right to disqualify any claimant for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to avoid payment of call costs or the making of multiple claims that are not associated with a separate eligible purchase, or submitting a claim which is not otherwise in accordance with these Conditions of Claim and Schedule to Conditions of Claim. Should the Promoter find evidence of tampering by an individual, in addition to declaring any or all claims made by that individual invalid, the Promoter may also preclude that claimant from participation future promotions of the Promoter.

12.    Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion, to cancel, terminate, modify or suspend the Promotion. The Promoter is not responsible for any problems or technical malfunction of any telephone, telephone or computer network, or lines, servers, or telephone or internet providers, traffic congestion on any phone or computer network, or any combination thereof, including any injury or damage to participants or any other person’s handset or computer related to or resulting from participation or sending or receiving of any communication or of any materials in this Promotion.

13.    Liability: The Promoter is not liable for any loss or damage whatsoever which is suffered, including but not limited to indirect or consequential loss, or for personal injury suffered or sustained during the course of accepting or using the reward, except for any liability which cannot be excluded by law. 

14.    Disruptive, abusive, unsuitable claims: The Promoter may determine all claims invalid and/or preclude participation by a claimant if they disrupt, annoy, abuse, act contrary to law or engages in fraudulent misleading and deceptive conduct. 

15.    Tax: Claimants should obtain their own independent financial advice in relation to any tax liability that may arise as a result of their participation in the Promotion. 

16.    Promoters Decisions: All decisions of the Promoter are at their complete discretions and are final. No correspondence will be entered into.

17.    Social Media: The Promotion is in no way sponsored, endorsed or administered by or associated with Facebook, Instagram or Twitter. Claimants completely release Facebook, Instagram or Twitter from any and all liability relating to the Promotion. 

18.    Privacy: Each entry becomes the property of the Promoter. All details will be held in accordance with the Nestlé Privacy Policy which can be accessed by visiting www.nestle.co.nz or www.nestle.com.au or calling 0800 830 840 (NZ) or 1800 025 361 (AU).