MEMBER Terms and Conditions
This service is provided in Australia for Australian and New Zealand consumers. Whilst every effort is made to ensure that other consumers will receive the full membership experience, members residing outside Australia and New Zealand acknowledge and agree that they may not receive the full membership experience that may be available in Australia.
- The membership is valid for the lifetime of the OPTIFAST® VLCD™ membership site. You can choose to opt out of your membership before then. In the event that the site closes, the membership will end.
- We can suspend or discontinue the membership site at any time. We do not need to give you notice before suspending or discontinuing this site.
- We may change these terms and conditions at any time. Please refer to this page from time to time to review these terms and any new information.
- All member details will be held in accordance with the Nestlé Privacy Policy, which can be accessed on this website.
Membership is subject to the website’s general Terms of Use.
Rules of Engagement in the Community Forum
We are committed to creating a community that encourages interaction and collaboration and also shows respect for others. We ask members of the OPTIFAST® VLCD™ website to do their part by complying with these rules for posts, uploads, communications and general behaviour on this site.
- We value any feedback and engagement so please let us know if you have any questions or concerns regarding the management of this forum. In the spirit of openness, it’s worth highlighting that if a post breaks these rules, it may be hidden or deleted without notification, but we also commit to not deleting posts which are challenging or questioning as long as they are done in a constructive way and in line with the guidelines below:
- Keep it clean: no indecent or otherwise inappropriate posts or uploads.
- Play fair: no defamatory, bullying, harassing, obscene, threatening, dangerous or abusive posts.
- Be respectful and kind: respect other people’s opinions and don’t attack people with extreme or hurtful language or with a personal attack. It stops conversation and can hurt people.
- Stay on topic: no spam, good luck/chain posts, commercial/promotional posts including any unsolicited or unauthorised advertising, nor repeated postings of unconstructive, inflammatory or otherwise objectionable comments/statements.
- Be original: feel free to share video content, pictures, links, photographs and text if you have rights to it – if you don’t own it or have permission, don’t post it.
- Be mindful of people’s privacy: don’t invade other’s privacy or publicity rights and don’t give out yours or anyone else’s personal information. We respect data privacy as set out in our Privacy Policy, which applies to personal information or material shared on this site.
- Keep it true and legal: no unlawful, fraudulent, misleading or deceptive posts.
- Be responsible: Children should not post comments without the permission of their parents or guardians.
- Introduce yourself: if you are affiliated with our OPTIFAST® VLCD™ brand or Nestlé (employee, agency, incentivised blogger/brand ambassador, etc.), be sure to let everyone know. Your posts should reflect this affiliation.
- Do the right thing: ensure all posts comply with this site’s Terms of Use.
- By contributing to this site, you agree to allow Nestlé Health Science to use your content (including product ideas and your user ID and photo) without obligation or compensation to you. Content posted by members on this site will not necessarily reflect our views or opinions. We are not responsible for anything contained in links on this site to third party content or websites. We retain the right to amend these Rules at any time.
- Thanks for contributing to the forum!